This is one of the worst customer service experience I've had with online order.
I ordered an item 3rd January, they told me that I'll receive it by 12th January and then when I rang them, said it'll arrive by 17th.
They should have been honest and returned my money there then. Its been almost 20days and they haven't returned my money.
Lovely and such good value for money.
Delivered on time, Nice product, Good communication and at the cheapest price available.